Occasional support - get startedĬlick the green Share button this code will be needed on the client computer to connect. Grant permission to the app Occasional ConnectionsĬlick on the Get Started button in the top section. Start the Chrome Remote Desktop appĬhrome will request authorization go ahead and allow it. Once the app has been installed, click on the blue Chrome Remote Desktop icon to begin the session. Install the Chrome Remote Desktop app from the Chrome Web store. (You can easily explain the installation process over the phone, if needed for remote support.) Both the host and client computers need to have Google Chrome and the Chrome Remote Desktop app installed. Google has released a Chrome app called, appropriately enough, Chrome Remote Desktop. Skype is the best option for someone who only occasionally needs to help someone with a problem on their computer, and only if you can talk them through the steps on their computer.
No extras like file browsing, printing, etc. The client can view the host but not control it. Needs someone on the host end to allow the call. Talk the person on the host computer through whatever needs to be done. Tell them to choose whether to share the entire screen or just one window. If all you need is to occasionally help your mother or a friend with something on her computer, you might be able to get away with using Skype and talking her through the steps to fix whatever she needs help doing.Īsk them to share the screen by clicking the + button on the host computer and choose Share screen…. Host: the remote computer to which you are connecting.Ĭlient: the local computer or device from which you are connecting to the host. In this tutorial, I’ll teach you how to set up and use a couple of different options and decide when each is the best choice. With LogMeIn discontinuing the free version of their software, many people are looking for an alternative program to use, both for commercial needs and family support.
0 kommentar(er)
